Main content starts here, tab to start navigating

Privacy Policy

We respect our customer’s privacy rights. Please read this privacy policy carefully.


D.O.C. Restaurant Group, LLC (doing business as “A16”) respects and protects the privacy of our customers and those who use our websites. The following Privacy Policy provides details about how your personal information is collected and used. This privacy statement applies to A16 websites, products and services that are located in, but not limited to the domain. This Privacy Policy governs only the personally identifiable information (“PII”) collected by the Site and does not cover any such information collected in any other manner or for any other purpose.


Information Collection and Use

This web site is offered and made available only to users 13 years of age or older who reside in the United States of America, its territories and possessions (“U.S.”) If you are not yet 13 years old or the required greater age for certain features (such as ordering products) or you do not reside in the U.S., please discontinue using this web site immediately, or if, for any reason, you do not agree with this Privacy Policy, please do not participate in the features, activities and services that require you to provide your Personal Information. Both the Privacy Policy and Terms of Service Agreement are legally binding on all users. 


A16 is the sole owner of PII collected on this web site. We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement; except that we reserve the right to share your PII with restaurants that are affiliated with the shareholders of A16 and we reserve the right to sell your PII in the event of a merger, acquisition or sale of most of A16’s assets. A16 collects information from our users at several different points on our website. Our website offers opportunities for visitors to register for promotional and informational mailings about A16 or our affiliated restaurants. Users may opt-out of receiving future mailings at any time.


Sharing and Usage

Except as set forth above in this Privacy Policy, we will never share, sell, or rent your personal information to third parties for their promotional use. Occasionally, we enter into contracts with third parties so that they can assist us in servicing you (for example without limitation, we use third parties to manage our email list and newsletter; to handle online reservations, and to process credit cards in the event that you purchase a gift certificate or book using this website). Our contracts prohibit third party service providers from using any of your PII for their own purposes, and they are required to maintain the confidentiality of the information we provide to them. Lastly, we may disclose or report PII in limited circumstances where we believe in good faith that disclosure is required under the law. For example, we may be required to disclose PII to cooperate with regulators or law enforcement authorities, to comply with a legal process such as court order, subpoena, search warrant, or law enforcement request.


Use of Web Technologies

We use a variety of technologies on our Site. Among these are cookies; a piece of information that our websites provide to your browser when you visit our sites. Cookies allow us to verify the login status of customers using products or services linked directly with our website, track point of entry to point of registration for those users participating in our affiliate signup programs, and to track and measure the success of a particular marketing campaign. Cookies also allow us to track overall site usage and determine areas users prefer, enabling us to make your visit to our websites easier by recognizing you when you return and helping to provide you with a customized experience. Usage of a cookie is in no way linked to any personally identifiable information while on our site. If you choose to disable cookies, you may still use our site; however, you may have limited access to some areas within our websites.

We may access and set cookies using tracking images, which are 1-pixel invisible images. These tracking images provide useful information regarding our site such as which pages users access. When we send you emails, we may include a single-pixel GIF to allow us to determine the number of people who open our emails. When you click on a link in an email, we record this individual response to allow us to customize our offerings to you.

We also keep track of activity on our Site via log files stored on our web servers. We collect information such as IP address, browser type and version, and pages you view. We also keep track of how you got to our site and any links you click on to leave our site. Once you leave our site, we do not track you. We use your website activity to assist us in offering you a personalized Web experience, assist you with technical support, diagnose problems with our server, administer our websites and to tailor our product and service offerings to you.



Our site provide links to third-party websites, such as those of our suppliers. While on these sites, the owners of the particular site you visit may collect information about you. Because we do not control the information policies or practices of these third parties, you should review their privacy policies to learn more about how they collect and use personally identifiable information.



We maintain commercially reasonable physical, electronic and procedural safeguards to protect your Personal Information and while no data transmission over the Internet is 100% secure from intrusion, we have used and will continue to use commercially reasonable efforts to ensure the protection of your PII.


Notification of Changes

If we decide to change our privacy policy, we will post those changes on the A16 website or email you about the changes at our discretion. We reserve to make changes without advance notice to you. Such revisions shall be effective to you immediately upon posting. We are not responsible if you do not receive adequate notice due to providing an incorrect email address.



If you are a resident of the State of California, under the California Civil Code, you have the right to request from companies conducting business in California a list of all third parties to which the company has disclosed Personal Information during the preceding year for direct marketing purposes. Alternatively, the law provides that if a company has a Privacy Policy that gives either an opt-out (which we may sometimes refer to as “unsubscribe”) or opt-in choice for use of your Personal Information by third parties (such as advertisers or affiliated companies) for marketing purposes, the company may instead provide you with information on how to exercise your disclosure choice options.

A16 qualifies for the alternative option; it has a comprehensive Privacy Policy and provides you with details on how you may either opt-out or opt-in to the use of your Personal Information by third parties for direct marketing purposes. Therefore, we are not required to maintain or disclose a list of the third parties that received your Personal Information for marketing purposes during the preceding year.

If you are a California resident and request information about how to exercise your third party disclosure choices you must send a request to the following address with a preference on how our response to your request should be sent (contact form on this Site or postal mail). Use the Contact us link on this Site , or you may contact us via regular mail at:

D.O.C. Restaurant Group, LLC, Attention Shelley Lindgren, 2355 Chestnut Street, San Francisco, CA 94123,

September 14, 2008